Privacy Policy

Last Modified Date : October 22, 2024

Swash Infotech ("Company," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide better services and enhance your user experience:

1.1 Personal Information

Personal Information refers to any information that can be used to identify you personally. This may include:

• Name
• Email Address
• Phone Number
• Address
• Company Information
• Job Title

1.2 Sensitive Personal Data

As per Indian law, certain types of data are considered sensitive, including:

• Financial information (e.g., bank account details, payment card details)
• Passwords
• Health records We collect this type of data only when necessary for providing specific services or complying with legal obligations.

1.3 Non-Personal Information

We may collect non-personal information that does not identify you as an individual, such as:

• Browser type
• Device type
• IP Address
• Pages visited on our website
• Time and date of visit

2. How We Use Your Information

We use the information collected to:

• Provide and manage our services
• Personalize user experience
• Communicate with you, including responding to inquiries
• Improve our website and services
• Fulfill legal and regulatory requirements
• Process payments and transactions

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your data with third-party vendors, contractors, or service providers to perform functions on our behalf (e.g., payment processing, website hosting).
• Legal Compliance: We may disclose your data when required by law or to protect our rights or the rights of others.
• Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

4. Security of Your Information

We take reasonable precautions to safeguard your personal data from unauthorized access, disclosure, or misuse. We follow industry-standard security practices and comply with applicable legal requirements, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

In compliance with Indian law, you have the following rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: If your personal data is inaccurate or incomplete, you may request corrections.
• Withdrawal of Consent: You can withdraw your consent to data processing at any time by contacting us, but this may impact our ability to provide services.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.

To exercise any of these rights, please contact us at support@swashinfotech.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can set your browser to refuse cookies or to notify you when cookies are being used. However, this may affect your ability to access certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We recommend checking this page periodically for updates.

10. Grievance Redressal Mechanism

If you have any concerns or complaints regarding the processing of your personal data, you may contact our Grievance Officer:
Name: Pankaj Danode
Email: support@swashinfotech@gmail.com
Phone Number: 9766138456
Address: Nagpur - 440032, Maharashtra, India

We will address your concerns in accordance with applicable legal requirements.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Swash Infotech
Nandanvan Main Road,
AIM Academy, Opposite ICICI Bank,
Nagpur - 440032,
Maharashtra, India
www.swashinfotech.com
Phone: +91 9766138456
Email: support@swashinfotech.com

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